Dispatch Work Orders in the Portal - Session Length: 30 min
Overview
Work Orders are Forms which have been partially pre-filled for dispatch to a designated User. For example, you can pre-fill a Form with the customer’s name, address and phone number, then assign it to a specific technician or field operator in your Company. This training session is intended for Mobile Forms Administrators and/or Work Order Dispatchers who will be creating Work Orders using the Portal.
Objectives
After completing this training, you should be able to:
- Create a new Work Order
- Assign and re-assign a Work Order
- View existing Work Orders
- Edit or cancel an existing Work Order
- Experience how Work Orders are completed in the Mobile Forms Apps
- Run reports on completed Work Orders
Resources
- Dispatching Work Orders from the Portal
- Managing Work Orders
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