Troubleshooting Forms Designer
How To Gather Logs For Forms Designer
The Field2Base Support Team may ask you to provide the log files for Forms Designer in order to troubleshoot issues. 1.Open the Logs folder located at C:\ProgramData\Field2Base\Forms Designer\Logs Note: ProgramData is a hidden folder. If you cannot ...
Unable to Cast COM Object Error when Importing a Word Background
If you receive the following error message when attempting to import a Word document as a form background, this means that Forms Designer is trying to access an older version of Microsoft Word. Repairing Office 365 (Windows 11) 1. Open the Start menu ...
Forms Designer Does not Retrieve Form Information
If you see a message like the one shown below, it means that the Forms Designer Program cannot reach the Field2Base server because there is most likely a Firewall blocking it from running correctly. We recommend that you contact your internal ...
Select Pages to Import Box is not Fully Displayed
If you are running Forms Designer and the Select Pages box appears to be cut off at the bottom as seen here, you will need to adjust the Windows scale and layout settings. Changing the Scale & Layout Settings (Windows 11) 1. Open the Start Menu > ...