Unable to Cast COM Object Error when Importing a Word Background

Unable to Cast COM Object Error when Importing a Word Background

If you receive the following error message when attempting to import a Word document as a form background, this means that Forms Designer is trying to access an older version of Microsoft Word.


Repairing Office 365 (Windows 11)

1. Open the Start menu > Control Panel > Programs.

2. Click on Programs and Features.

3. Select Office 365 and click on the Repair button.


4. Attempt to import the Word document as a form background again. 

If the problem persists, you can try to uninstall, reboot then reinstall Microsoft Office.


    • Popular Articles

    • Mobile Forms iOS Install Via the Apple App Store

      Tutorial Video A tutorial video is also available and covers most of this material if you prefer to watch an overview of how to install the app. Accessing the Apple App Store There should be an icon for the Apple App Store on the home screen of your ...
    • Forms Designer Quick Start Guide

      Overview Field2Base Forms Designer is the proprietary software application that allows your existing paper forms to be quickly converted to a smart E-form available to your end users via our mobile and web-based Mobile Forms applications. This ...
    • Portal 11.28.2023 Release Notes

      Overview Our release notes offer brief descriptions of product enhancements and bug fixes. We include links to the current articles for any affected features. Those articles will be updated shortly after the Portal release to include new ...
    • Integration Service Configuration Guide

      How To Configure Integration Services To Allow Read/Write Access on a Network Path All of our Integration Products, including the DIM, DUU, and EDM have respective Windows Services responsible for communicating with our server. Occassionally, ...
    • Data Integration Module (DIM) Migration Guide

      Overview This article provides the information necessary to migrate the Field2Base Data Integration Module (DIM) over from one server to another. Please refer to the DIM Install Guide for the initial installation of the Field2Base DIM. Once that's ...