Verifying Sent Form Status

Verifying Sent Form Status

Overview

This article describes the process for Users to check if their completed forms were successfully delivered from their Device to the Field2Base system. The Mobile Forms™ app has the ability to work disconnected so a Form may not be submitted to Field2Base as soon as it is sent depending on the connectivity of the Device. When no connectivity is present, you can still complete and “send” your digital Forms, but they will remain on the Device until connectivity is established.  
 

Checking the Form Submission Status

All completed forms are saved to the Sent section of Mobile Forms™ app.
 
 1. Click on Sent in the side menu to view the list of Sent Forms.
Note: You may not see all (or any) of your previously submitted forms depending on your Company settings. Your company Mobile Forms Administrator can configure the length of time that submitted forms are stored on the device. The default length of time to keep Sent Form history is 90 days but it can be customized.
2. The status of each sent Form is displayed so that you can view if the form has been uploaded to the Field2Base system.
  1. A  icon to the right of the Sent Form means the Form was successfully delivered to the Field2Base system. You will also see a status of  "Uploaded" underneath the Sent Form.
  2. A  icon to the right of the Sent Form means the Form has not yet been delivered to the Field2Base system. You will also see a status of “Uploading” underneath the Sent Form. Typically, this is related to a connectivity issue. You should ensure that your device is properly connected to the internet. 
 Note: You can click on the arrow to left of the Form name to view the Form Template name, the Folder name, the date and time your Form was sent and the date and time your Form was initially created. 


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