User Guide for Resetting Your Password

User Guide for Resetting Your Password


If you have forgotten the password for your Field2Base account, you can easily reset it using the Forgot Your Password tool. Your Field2Base Admin should have provided you the initial User Login Credentials before. The purpose of this article is to describe how to reset your password if you have forgotten it.


In order to begin the process you will need to have the following:  
  1. Company ID
  2. E-mail address associated with your registered Portal User Account.

Resetting Your Password

  1. Navigate to
  2. Click on the Forgot Your Password? link underneath the Login button.
  3. In the Forgot Your Password? screen, enter your Company ID, Email, check the Captcha box and click on the Submit Query button.
  4. After submitting a password reset request you will be taken back to the login screen.
  5. Next, you should receive an email from in the subject line it will say "Mobile Forms Reset Password Request".
  6. Go back to the web browser on the PC.
  7. On the Login screen, enter the Company ID, Username and the reset password that was sent to you in the email.
  8. Click Login.
  9. On the Change Password screen, enter the reset password again (sent to you in the email). Next, type in a New password and Confirm new password to set your new password.
  10. Click on the Change password button.

    • Related Articles

    • Admin Guide to Resetting User Passwords

      Overview There are 2 different ways that a User Password can be reset. Either you can reset the user password manually and notify them of their new password or you can send the user an email to prompt them to reset their own password. Note: Admins ...
    • Web App User Guide

      Overview Web App functions as a browser-based version of the Field2Base Mobile Forms™ App and can be accessed from the Portal. Just like the Mobile Forms™ App, Web App is comprised of four sections: Blank Forms, My Work, Saved Drafts, and Sent Forms. ...
    • Creating a Multi-Company User

      Overview Depending on your role within an organization, you may need administrative accounts on more than one Company in Field2Base. This can be done by creating a User Account that can be used on multiple Companies, something we call a Multi-Company ...
    • Company Profile

      Overview The Company Profile page allows Mobile Forms Administrators to view and edit current information for a Company. You can also modify selected configurations and features for a Company. To access the Company Profile page, navigate to Admin > ...
    • Portal Quick Start Guide

      Overview The Field2Base Portal allows your company's Admin to manage the Field2Base application for your Company and Users. This is the heart of the Field2Base application, available to use on most web browsers. The Portal requires a unique login and ...