User Guide for Resetting Your Password

User Guide for Resetting Your Password

Overview

If you have forgotten the password for your Field2Base account, you can easily reset it using the Forgot Your Password tool. Your Field2Base Admin should have provided you the initial User Login Credentials before. The purpose of this article is to describe how to reset your password if you have forgotten it.


Prerequisites

In order to begin the process you will need to have the following:  
  1. Company ID
  2. E-mail address associated with your registered Portal User Account.


Resetting Your Password

  1. Navigate to https://admin.field2base.com/
  2. Click on the Forgot Your Password? link underneath the Login button.
  3. In the Forgot Your Password? screen, enter your Company ID, Email, check the Captcha box and click on the Submit Query button.
  4. After submitting a password reset request you will be taken back to the login screen.
  5. Next, you should receive an email from noreply@field2base.com in the subject line it will say "Mobile Forms Reset Password Request".
  6. Go back to the web browser on the PC.
  7. On the Login screen, enter the Company ID, Username and the reset password that was sent to you in the email.
  8. Click Login.
  9. On the Change Password screen, enter the reset password again (sent to you in the email). Next, type in a New password and Confirm new password to set your new password.
  10. Click on the Change password button.

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