Mobile Forms Android Enterprise App Upgrade to the Mobile Forms Play Store App

Mobile Forms Android Enterprise App Upgrade to the Mobile Forms Play Store App


This guide covers how to upgrade from the Enterprise build to the App Store Build of the Mobile Forms app. The primary benefits of switching over are that updates to the App Store build are streamlined and easier to install and that the App Store version does not operate on certificates that expire after a given time period like the Enterprise app does. 


In order to begin the process you will need to have the following:
  1. Administrative access to the Mobile Forms Portal, with the ability to modify Users, Licenses and Devices
  2. Physical or remote access to the device being upgraded
  3. Access to the Google Play Store on the device, logged into with a valid User Account

Upgrading to the Play Store Version

Note: If the Enterprise App has expired and does not open, please upgrade to the newest version of the Enterprise App, then proceed with this upgrade.
Note: Ensure that any pending Drafts saved on the Device are sent through the system prior to continuing.

1. Uninstall the Mobile Forms App (Enterprise version) from your device.

2. Log in to the Mobile Forms Portal.

3. Navigate to Admin > Devices.

4. Check the box next to the Device you will be upgrading.

5. Click the Remove Devices button. This will free up the license you will need to install the Mobile Forms Play Store Version.

6. Follow the steps in the Mobile Forms Android Play Store Version Install Guide to install the upgraded Play Store Version of the Mobile Forms app.

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