Professional Services Overview
Field2Base offers the ability to customize your Field2Base solutions(s) specifically for your business needs with assistance from our Professional Services team. Our Professional Services engineers can support you in making your company's forms and processes as smart and user-friendly as possible while maximizing your deployments.
Field2Base offers Professional Services on an hourly basis at a standard rate of $150/hour, which requires pre-payment. Please contact f2bps@field2base.com at any time to inquire about our Professional Services. One of our Professional Services engineers will reach out to you to assess your needs and provide a custom quote for your review and approval before any work begins.
Once the work is delivered, our Technical Support Team is available for any ongoing questions and assistance.
Mobile Forms Administrators can view the Professional Services hours available to your account in the Field2Base Portal by navigating to Company Profile > Company Information. The Professional Services hours available on your account are displayed at the bottom of the page. You can also click on the View History button to view details on purchased and used hours. If you wish to purchase Professional Services hours or start a new project with the PS team, you can use the E-Mail Professional Services button.
Note: The Professional Services team typically logs hours daily so your available hours should be up to date on a daily basis.
Services Offered
Consulting
Our Technical Implementation Engineers can assist you to determine the most effective form design and workflow to maximize your field worker's experience, minimize error, and improve handling times.
We work with you to choose from various integration options and design training plans for quick adoption of our products.
Our Technical Implementation Engineers can take your existing form(s) and create digital easy-to-use version(s) for you and your field employees or can work with you to design new digital forms to improve your business processes.
Whether you need a one step or multiple stage approval process, our Professional Services team can enable your form to proceed in the correct approval path by implementing the Field2Base Workflow feature.
Integration Support
Do you need to dispatch pre-filled forms to your team? Or connect form data into your existing back-end environments?
We have integration products that allow you to complete the data sharing cycle and help your business reduce waste, remove time delays, and reduce redundancies. The Professional Services team can provide training and consulting to your integration implementation team.
Transform your form data into reports and graphs built just for you via our Analytics product. We create personalized dashboards to display and highlight your form data for action and awareness into your company. Furthermore, we consolidate your form data into multiple views, including heat maps, pie charts, bar charts, and tables that can be filtered according to your needs.
Popular Articles
Forms Designer Quick Start Guide
Overview Field2Base Forms Designer is the proprietary software application that allows your existing paper forms to be quickly converted to a smart E-form available to your end users via our mobile and web-based Mobile Forms applications. This ...Portal 11.28.2023 Release Notes
Overview Our release notes offer brief descriptions of product enhancements and bug fixes. We include links to the current articles for any affected features. Those articles will be updated shortly after the Portal release to include new ...Integration Service Configuration Guide
How To Configure Integration Services To Allow Read/Write Access on a Network Path All of our Integration Products, including the DIM, DUU, and EDM have respective Windows Services responsible for communicating with our server. Occassionally, ...Data Integration Module (DIM) Migration Guide
Overview This article provides the information necessary to migrate the Field2Base Data Integration Module (DIM) over from one server to another. Please refer to the DIM Install Guide for the initial installation of the Field2Base DIM. Once that's ...How to Check the Version of Integration Products Running on a Windows 10 Machine
Right-click on the Start menu button. Click on Apps & Features. In the Apps & Features search bar type in the Integration Product you are looking for, eg. F2B Data Integration Module, F2B Data Upload, or F2B Enterprise Dispatch Module. Click to ...