Mobile Forms iOS Upgrade Guide

Mobile Forms iOS Upgrade Guide

Overview

This document is meant to guide users on how to properly upgrade the Mobile Forms app on their iOS Devices. An upgrade installs a new version of the app directly over an older one, without the need to re-install. 
Note: To successfully perform an upgrade, do NOT uninstall Mobile Forms from your iOS Device. Simply follow the instructions below to install the new version over top of the old one.

Downloading and Installing the Mobile Forms App 

You should have received an email with a download link to the new version of the app.
  1. Tap on the download link provided in your email.
  2. In the browser window that opens, tap the link.
  3. Tap the Install option.
  4. Wait for the application to download and install. This process could take a few minutes and may not give any visual feedback so it’s recommend that you minimize the browser window and find the app on the home screen.
  5. When the app has completed the installation process, you should see the new app icon on the home screen.

First Sync After Upgrade

After the upgrade is complete, the Mobile Forms app will perform its first sync, which is what we call a Base Update, to refresh all of your Company’s data under the hood. This is the same type of update that occurs when you first activate the app so it may result in the UI not responding as it normally would. For that reason, during the time the Base Update is being applied after the upgrade it is recommended that you leave Mobile Forms open on the Device and wait a few minutes, allowing all of the necessary changes to be made, before interacting with the app again.

Congratulations! You should now have the Field2Base Mobile Forms app upgraded and working with the new version.

    • Related Articles

    • Mobile Forms Android Upgrade Guide

      Overview This document is meant to guide users on how to properly upgrade the Mobile Forms app on their Android Devices. An upgrade installs a new version of the app directly over an older one, without the need to re-install. Alternatively, you can ...

    • Mobile Forms iOS Enterprise App Upgrade to the Mobile Forms iOS App Store

      Overview This guide will review how to switch between two versions of the Mobile Forms app, uninstalling the Enterprise build and Installing the App Store Build. The primary benefits of switching over are that updates to the App Store build are ...

    • Mobile Forms Android Install Guide

      Which App do I Download? There are two different versions of the app, the Enterprise Version and the Google Play Store Version. As such, there are two separate ways to download and activate these versions. Please download the version your company has ...

    • Mobile Forms iOS Re-Install Guide

      Overview This guide is designed to help you properly re-install the Field2Base Mobile Forms app on iOS Devices. Re-installing can be useful if you are experiencing problems connecting, sending/receiving data, or viewing/submitting Forms on your ...

    • Mobile Forms User Guide

      Overview The Field2Base Mobile Forms™ application allows a User to easily capture and securely send field data to the office from a Device such as an Android Tablet, Android Phone, iPad, or iPhone. The Mobile Forms™ application offers a slightly ...