Managing Licenses

Managing Licenses

Overview

Field2Base customers gain access to their Company's forms via licenses used on designated Mobile or web-based devices. A license grants access to install the Mobile Forms app on a single device. Field2Base billing is tied to your number and type of licenses. Adding or removing licenses will affect your next monthly invoice.

Tutorial Video

A tutorial video is also available and covers most of this material if you prefer to watch how to manage your licenses.


Managing Licenses

Mobile Forms Administrators can view and manage the licenses for their company by navigating to Admin > Licenses in the Field2Base Portal.

Licenses (A)

Displays how many Licenses your Company has purchased, how many Licenses are being used and how many Licenses are available for use.

To Add Licenses (B)

1. Click on the Add Licenses button.
2. The Add Licenses window will open.

3. Check the "Click to agree to the above text" to accept the license terms 
4. Enter the number of licenses you want to add.
5. Click on Submit.

To Remove Licenses (B)

1. Click on the Remove Licenses button.
2. The Remove Licenses window will open.

3. Check the "Click to agree to the above text" to accept the license terms 
4. Enter the number of licenses you want to remove.
5. Click on Submit.
Note: Once the request is submitted, it is routed to your Field2Base Account Manager for processing. The Account Manager approves or declines your request and an automated confirmation e-mail is sent to you. In addition to the e-mail, the Licenses section is updated with the change in Licenses and your request is logged in the Order History.

Order History (C)

The Order History section displays all License activity for your account and include details such as the number of Licenses added or removed, each License type, who submitted each request, the date it was submitted, and the date it was processed by Field2Base.   


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