How to Whitelist the Field2Base Cloud Mail Server to Resolve Blocked E-Mails
Customers that use spoofing can whitelist Field2Base as an approved sender of the e-mail.
White List Settings (Azure Cloud)
- E-mail Address: noreply@field2base.com
- Domain: mailrelay.prod.field2base.com
- SPF Record: spf.fieldconnect.field2base.com
Using SPF
The SPF (Sender Policy Framework) checks whether a certain IP is authorized to send mail from a given domain. The SPF may lead to false positives and still requires the receiving server to do the work of checking an SPF record and validating the e-mail sender.
You may need to update your domain's SPF record to include a rule for our mail server. The rule to add is “include:spf.fieldconnect.field2base.com”.
Note: Our E-Mail Infrastructure does not currently support more modern facilities like DKIM. We no longer support providing the Server IP Address.
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