DIM 6.5 Upgrade Guide

DIM 6.5 Upgrade Guide

Overview

This article will guide you through upgrading your Field2Base Data Integration Module (DIM) software to version 6.5. Future upgrades will be available directly through the Data Integration Module Administrator.


Backup Existing Database Files

As a best practice, we recommend backing up your essential DIM files before proceeding with the upgrade. If it’s not already part of a regular backup process, we recommend backing up the Forms, Jobs, and Logs subfolders from the DIM Program Files folder before applying this upgrade.
Note: If you have setup the DIM with the E-Mail Alerts the following file: C:\Program Files (x86)\F2B Data Integration Module\F2BDataIntegrationService.exe.config
We recommend migrating your E-Mail Alert configs from your existing config files (F2BDataIntegrationService.exe.config) to a separate config.xml file after this upgrade. This will allow your E-Mail Alerts configs to automatically update for future upgrades. See the article E-Mail Alert System Setup Guide for more information on setting up a config.xml file.
  1. The DIM service should be stopped. The service can be stopped by using the DIM Admin Utility > Services section > click Stop.
  2. Copy the following items into a backup folder location (like on the Desktop or in My Documents):
    1. Transformer.sdf
    2. Log.sdf 
    3. F2BDataIntegrationService.exe.config


Record DIM Windows Service Account Settings

If your DIM generates files out on a network share, then the DIM’s Windows Service may have a different Account Log On setting than the default System account.
You can determine this by opening up Windows Services > opening the F2B Data Integration Service Properties > Log On tab and checking to see if the This account option is enabled. If it is, you will need to record what account it is and make sure you know the password before starting the upgrade.
When the upgrade is completed, you will need to re-apply this Windows Service Account Log On setting for the F2B Data Integration Service.
Note: Future upgrades of the DIM will no longer require you to re-apply the Windows Service Account settings after an upgrade because the installer will no longer remove and then add back the Windows Service during an upgrade process.


Install the Correct Edition of the DIM

With the recent Integration Suite improvements, there are now two options to choose from when installing the DIM on a PC.
The Server Edition is intended to be run on servers and will only install the DIM service and the Administrator utility.
The Designer Edition is intended to be run on Desktop PCs and will install all utilities and the DIM service.
You can read the article Data Integration Module (DIM) 6.5 Install Guide for more details on both editions.
  1. It is assumed that you have .NET Framework 4.5 or newer installed on your PC. If you need to download an installer for this component, you can download a version here.
  2. Log in to the F2B Admin Portal > Downloads page and download the appropriate edition.
  3. Once it is downloaded, run the selected EXE.
  4. Click Next.
  5. Click Next.
  6. Click Install. The status of the DIM installation will be shown for a few moments.
  7. Click Finish.


Apply DIM Windows Service Account Settings

If you had a different Account Log On setting for the DIM Windows Services, then you will need to re-apply this setting before starting the DIM Service once more.
Go to Windows Services > Open the F2B Data Integration Service Properties > select the Log On tab > change it to the This account option and enter the correct credentials for the User Account recorded before the upgrade.
 

Restore Existing Database Files

It is now the time to copy the backed-up folders and files (i.e. Transformer.sdf, Log.sdf, etc.) back to the DIM Program Files folder from the Backup folder created earlier.
When prompted to overwrite the existing files, click Yes and overwrite the files. The DIM is now ready to resume processing Form Data where it left off.
Note: 
If you need to enable the E-Mail Alerts option from your previous install, then you will also need to copy the F2BDataIntegrationService.exe.config file back into the DIM Program Files folder.


Anti-Virus Software Exclusion Reminder

Since you already have the DIM installed on your PC, Field2Base just wanted to put out a reminder that we recommend you take the precautionary step to exclude the DIM application from your Anti-Virus scanning and any other security software that may alter the installation.
The reason we recommend the exclusion is that Field2Base protects the code of our software using a process called obfuscation (which essentially encrypts the code) and unfortunately in this day and age, malware creators will often use a similar method to make their viruses harder to combat. Anti-Virus and Security Companies will flag the same obfuscation profile of our software and it results in our software being incorrectly identified as a security threat.
Since there are so many different Anti-Virus scanners and security software out there, we cannot provide the exact steps on how to exclude the software, but from our experience, it is typically found in the Settings for the software. You will then need to exclude the following folder depending on the Operating System (OS) version:
  1. 32 Bit OS: C:\Program Files\F2B Data Integration Module
  2. 64 Bit OS: C:\Program Files (x86)\F2B Data Integration Module
 

Service Network Access

Starting with version 6.2, the DIM Service now uses the standard HTTPS Port of 443 to communicate with our server to poll and download Sent Form data. New DIM Projects created in the DIM Project Manager will use this port by default.
If you want to upgrade your existing DIM Projects to use the updated port, you can manually upgrade the DIM Project in Notepad; if you need assistance with making such an update, please contact Technical Support for assistance.
If you do not want to upgrade your existing DIM Project to use this port, please just remember to keep the previously setup HTTP (2001) and HTTPS (2443) Ports open to allow the DIM to continue to function correctly.

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